Cross
Cultural Consulting and Training
Introduction
Globalization and immigration have transformed today's business world.
Many organizations are looking for solutions to improve communication between the
established corporate culture and the new multicultural workforce.
The International Institute of
New Jersey (IINJ) helps organizations and businesses deal with the ever-changing work
environment by developing programs that:
- Improve communication among
employees
- Implement productive muticultural
teams
- Reduce the incidence of cultural
conflicts
All trainings are:
- Developed collaboratively to meet
the specific needs of the organization.
- Designed to be interactive through
the use of discussions, exercises and simulations
Cultural
Competency Training
As the diversity of the workplace increases, so does the need for
better communication skills within a cultural context. These seminars will raise cultural
awareness and help companies bridge the culture gap.
Culture
Specific Seminars
Customized seminars are designed for employees and managers that are
preparing for overseas assignments, managing multicultural teams, or interacting with
international counterparts. During these trainings participants will learn from country
specialists cultural values, communication patterns, and business etiquette of that
region.
Cross
Cultural Conflict Resolution
Many conflicts are a result of misconceptions that are rooted in
preconceived expectations. In this seminar we explore the concepts of dispute resolution,
and provide vital strategies to address and prevent cultural conflicts.
Meet our Trainers
Mary Kay Jou is the
Director and Founder of the Training Department at IINJ. For the last ten years, she has
developed and implemented cross-cultural trainings. Ms. Jou has trained in Cross Culture
Conflict Resolution through the DALAR International Consultancy, and in Cultural
Competency Facilitation Skills through the national Multicultural Institute. She holds a
Masters of Social Work degree and a Bachelors of Arts degree in French both from SUNY at
Buffalo.
She also studied at the Univsite de Grenoble in France.
Lourdes Tango is a cross-cultural
trainer. She has facilitated cross-cultural seminars for educational institutions,
non-profit groups and social service organizations. Lourdes holds an Intercultural
Foundations Certificate from the Intercultural Institute in Portland, Oregon and is a
Certificate candidate in Conflict and Dispute Resolution from New York University. She is
a graduate of Upsala College with a B.A. in Multinational Corporate Studies and Economics
and has also received a Certificate in the Spanish Language and Culture from La
Universidad de Madrid, Spain.
What our Clients Have to Say

"This was
one of the most informative and thought provoking workshops I have ever attended. Well
done."
"Open, engaging and
knowledgeable, they promoted discussion in a disarming manner"
"The workshop addressed
several aspects of speech and communication skills that are encountered in various
cultures which can be applied to my program."
For more information:
E-mail: mjou@iinj.org
Mail:
International Institute of New Jersey
1 Journal Square Plaza, 4th
Floor
Jersey City, NJ 07306
Phone: 201-653-3888 Ext. 147
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